Shipping Policy
Processing Time
All orders are processed and shipped within 1–3 business days. Each candle is carefully wrapped and packed by hand to ensure it arrives safely and beautifully.
Because every candle is one of a kind, orders ship as they are ready and cannot be rushed.
Shipping Method
We ship using trusted carriers and select the best option based on your location and order size. Shipping rates and delivery estimates are calculated at checkout.
Delivery Time
Once shipped, delivery times vary depending on your location and carrier. You will receive tracking information as soon as your order is on its way.
Shipping Address
Please ensure your shipping address is correct at checkout. Intentions Candle Co. is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Damages or Issues
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.
Questions
If you have any questions about shipping, feel free to contact us at: